“The customer service aspect of Informz was definitely one reason why we chose it; and that decision has paid off many times over.”
Stephanie Ottosen
Web editor and writer
Second Baptist Church
“I was really impressed with how easy it was to put together the mailing. For two people who had no experience with Informz, my coworker and I were able to get the newsletter out in no time. I’m also very impressed with the flexibility of the software. In particular, the ability to send specific stories to individual targets blew me away.”
Elizabeth Cooper
Communications Coordinator
Canadian Dental Hygienists Association
“Informz provides us with an easy, convenient way to send effective, targeted communication to our members and others. Our emarketing advisor is a wonderful partner. She’s available, responsive and helpful. I like the fact that besides technical assistance, she works with us to make sure we are getting the most out of what Informz has to offer.”
Lisa Lochridge, APR
Public Affairs Director
Florida Fruit & Vegetable Association
“Informz is a customer focused company that always seems to have our goals and needs top of mind. Having an emarketing advisor assigned to our account is a great help because she understands us, what we need, and what we are trying to accomplish. She is extremely accessible whenever we need advice on an e-campaign.”
Jeff Beck
Director of Alumni and Parent Programs
Wartburg College
“In the non-profit world making do with the technology available to you is the name of the game. The flexibility of Informz’ various modules and top-notch support have allowed us to easily adapt Informz to fit our needs without having to spend money developing something new.”
Isabel Carrion-Lopez
Online Communications Manager
Toy Industry Association, Inc.
“My emarketing advisor has been superb. As a new user with Informz integrated with iMIS we had a lot of set up to do. Everyone has been patient with ALL questions and our emarketing advisor has gone above and beyond to assist my every crisis. Other individuals at Informz whom I have had the opportunity to work with have also shown great patience and the desire to do what it takes to get my job done.”
Ruth Swingle
NACBA
“ADHA uses Informz not only to email our members, but anyone in our IMIS database seamlessly – that has really been a huge marketing tool when we wish to reach out to Dental Hygienists in different parts of the country on a short notice. Technical support has always been great. We’ve always been able to get to a person each and every time we’ve called with a question or challenge. Response time when we want to add or tweak an email template has been short. The reporting on our email campaigns have been great – based on the information we get back from Informz we changed both the day and hour we email in order to get the most “opens” and forwards from our members. We’ve been able to design marketing emails for our meetings and have been able to bump back interested members and non-member Dental Hygienists. Every Center for LifeLong Learning at our Annual Session we’ve done since becoming an Informz customer has seen an increased attendance – we consider our Informz emails an important part of our meeting marketing and have budgeted for Informz email blocks every year. Informz is easy to use – Informz use has grown out of our Communication’s division into our Member Services (member marketing), meeting planning and Executive Office. Since beginning our bi-monthly newsletter we’ve gone on to add an additional newsletter marketed exclusively to our student members.
Informz has been an important tool for communicating with our members and non-member Dental Hygienists.”
Adam Fultz - Manager, Information Systems
American Dental Hygienists’ Association
“In four short weeks, I have found Informz to be invaluable. The reporting features have helped us start conversations on how we need to diversify and target our communications. Both are easy to do with the marriage of Informz and iMIS. Informz also allows us to use templates that are consistent with our brand. I also appreciate my eMarketing Advisor. She is responsive, solution-oriented and makes the technology easy to understand.”
Heather Tamminga, CAE
Association Management, Ltd.
“Inherently, with my position at the FVMA, my schedule is very hectic, and with a minimal grasp of the Informz development tool and “always there” support structure that has been the hallmark of my professional relationship with my emarketing advisor, my knowledge of the Informz system has grown considerably. My emarketing advisor is very knowledgeable, and has a “can do” attitude that is second to none in this industry from my perspective. Informz is fortunate to have on board a person that I feel is really the yardstick of professionalism that all client support personnel should be measured.”
Ralph Huber
Conferences Director
Florida Veterinary Medical Association
“The email system is simple to use and has enabled us to send out customised messages to our members and users. Informz has allowed us to deliver an improved service to our contacts and enhanced the look and feel of our ecommunications. The reporting tools providing detailed information about delivery and readership, enabling us to improve our communications further still. I cannot thank our eMarketing Advisor enough for her patience in getting us set up and for helping us troubleshoot whenever we call or email. It is simply the best support service we have come across to date.”
Nipa Patel
Marketing Manager
CIRIA
“For the past 6 years, I have used Informz for all of the event and e-marketing needs for The Center for Economic Growth. In my experience, this software is one of the most user friendly, efficient programs I have come across. It is one of our major tools for outreach within Tech Valley, NY and around the world. Most importantly, having a direct phone number for your own emarketing advisor is invaluable!”
Elena D'Agnese
Program Manager, Events and Industry Networks
Center for Economic Growth
“Our CVB has found Informz to be an extremely useful tool in organizing our monthly events, our 600-attendee annual meeting, as well as our customer mailings. Most of the manual tasks related to keeping an up-to-date customer e-mail list, managing subscribers who receive our emails, and keeping track of RSVPs for our events have been completely eliminated. Furthermore, Informz’ integration with our Destination 3000 product further provides analysis and record keeping that would otherwise be a very time consuming process. Every department has been able to identify a way to utilize Informz, whether for mailings, events or surveys, and in doing so, we are creating a better experience for our members and clients while being anti-spam compliant and increasing our delivery and open rates on mailings.”
Sarah Maceo
Greater Miami Convention and Visitors Bureau
“I recommend Informz to anyone who publishes an enewsletter and is looking for a service that is efficient, personal, and effective. The capability to link to our iMIS database makes it possible to personalize our enewsletter and really reach out to our readers in a very sophisticated and technologically savvy way. Taryn provides amazing customer service. The success of our enewsletter is based on our relationship with her. She is always willing to find and provide solutions to any of our questions. She works with us through everything, even the things that seem very easy and laughable. She has made it possible to tailor our enewsletter to the needs of our readers and has made the experience very personalized. Informz has exceeded our expectations. Whenever the Executive Director of my company has an “is this possible” question, I know that Taryn will always have the answer, or will find a way to get to the answer. I never hesitate to call her on the phone with questions. The success of our enewsletter would not be possible without her.”
Jennafer M. Bonello
The Pro Bono Institute
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