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"I
have used other eMarketing tools, which fall short of Informz functionality and
reporting. Plus, I cannot stress the value of having an eMarketing Advisor
at my disposal. She is great!"
Tim Conners
Marketing Manager
IA Systems
"Informz
makes creating these personalized emails easy and the real time reporting allows
us to save time and money by no longer targeting those students who are not
interested in our university and focus on the ones that are clearly interested
in learning more."
Toby Beal
Pacific Lutheran University
"Reliability
and ease of use are critical aspects of an alumni giving website -- if a donor
has difficulty even once, we can lose that donor forever. Since contracting with
Informz, our experience has been nothing but positive. The staff is extremely
responsive to all of our needs and ideas, and the performance and reliability of
the site have allowed us to double our online giving over the past three years.
I highly recommend Informz as a comprehensive web and email solution."
Daniel E. Doyle
Director of Annual Giving
Assistant Director of Development Operations
University at Albany, State University of New York
"My
overall experience with Informz was extremely positive. In prior elections we
used an in-house voting application. The challenges we faced were the cost of
maintaining the database during and after the election and keeping security and
ethics in mind to avoid conflict of interest. By using Informz it took a lot of
the pressure of the election off of us knowing that we had a product that could
handle all of our email messages and more importantly any voting problems that
occurred. Informz was always willing to offer their expertise, coupling that
with what our personal preferences were. The election was monitored the entire
time which gave us the opportunity to send out reminders as needed. Our
eMarketing Advisor was informative, professional and very helpful. The results
of the vote were instantaneous immediately after the ballot window closed."
Cecelia M. Nader
Executive Assistant
National Association of Colleges and Employers
"Our
members love the weekly enewsletter because they recognize our brand, and the
emails contain links to our website and archives of old
enewsletters. Since I am not a technology savvy individual, the success of our
enewsletter would not have been possible without the helping hand of our
eMarketing Advisor. She patiently worked me through the Informz system and
answered all of my inane questions. Now, the Farm Bureau Federation is up,
rolling, and joined the rest of the emailing world!"
Niki Clum
Ohio Farm Bureau
"Informz
helps us communicate with our members in a quick and meaningful way. Besides
being quick and easy, it delivers results! Upon sending out a reminder
about an upcoming event, we see our registration numbers jump significantly.
The Informz team is always quick to assist when we encounter a glitch, be it
regarding technology or a suggested tweak to increase our hit rate. Our
eMarketing Advisor is always willing to go the extra mile to help make each
email count."
Tara Martin Ricard
Board of Directors
NY Capital Region Chapter
American Marketing Association
"I've
been working with mass emailing programs for about three years now. Informz in
conjunction with iMIS is just a powerful and easy tool. I can't
say enough about the customer service. My eMarketing Advisor is fantastic and
prompt. She handles the situations she can and forwards the items that are
beyond her scope. After she forwards them on she keeps on those responsible
until a solution is achieved."
Shawn Hicks
Marketing Manager
International Door Association
"I
have been working with my eMarketing Advisor in getting the Philadelphia Stock
Exchange up and running with our entry in the educational webinar space for the
past several months and have found her to be a commensurate professional to deal
with. She has been very patient in explaining all of the features available and
designing a package to meet our needs that offered the best possible service
features and cost possible. In utilizing the Informz service we have found that
it has exceeded all our expectations - it has allowed us to expand our marketing
and educational outreach, lessened the administrative burden considerably,
allowing us to focus on content and message and just, in general, given us a
very comfortable feeling in dealing with all the intricacies, both legal and
otherwise of large emails. I would not hesitate in recommending the service and
our eMarketing Advisor to anyone looking to expand their email reach with a cost effective,
professional service."
Albert Brinkman
Director, Equity Derivatives Marketing
NASDAQ
"At
first, sending an enewsletter to hundreds of thousands recipients seemed like it
could be a lengthy and challenging process. However, the efficient Informz
on-line training seminars and the help of our Informz eMarketing Advisor made
the process easy and painless. Our advisor was great with walking us through the
steps on how to create templates, organize target groups, view reports, etc. The
personal assistance was really the key to making the Informz system manageable
and user-friendly. Additionally, the various Informz reports are a great
resource to gauge how well our message is getting out there. The reports enable
us to view who opens our newsletters, who clicks through them and who forwards
them, providing us with valuable feedback that is crucial to our business."
Lisa Kelly
Hudson Strategy Group
"We love using Informz for our email marketing. it is very
user-friendly and makes it simple to create and send emails to our membership.
Informz has many great features. Some of my favorite features include the
ability to select members from our database for targeted emails, the ability to
send test emails to several specific people for editing and review, templates
that are easy to use for newsletters, and the ability to archive newsletters for
our members. The best feature of Informz is our eMarketing Advisor. She is
always so happy to help us when we are not sure how to do something and she
always gets back to us in a very timely fashion."
Shoshana Kronfeld
Membership & Marketing Research Assistant
American Society of Plant Biologists
"NCJA
began using Informz just over a year ago and made the switch from a print to
e-newsletter earlier this year. Our new e-newsletter looks great and our members
are very happy with the redesign. The information we have learned from the
activity reports has been invaluable and allows us to quickly gauge which issues
and articles our members find most useful. While the learning curve took some
time the customer support we receive is fantastic. Our eMarketing Advisor always
responds quickly and is not only extremely knowledgeable, but very friendly as
well."
Bethany Broida
Communications Manager
National Criminal Justice Association
"We
are very satisfied with both the system and the customer service at Informz. One
of our prime motives for using Informz was to alert and supply information to
our members in a relevant and timely fashion. Informz has definitely enabled us
to do this and deliver a much improved service to our members. The support our
eMarketing Advisor has provided is always excellent, there has never been an
occasion where there wasn't an immediate response. Informz has allowed us to
improve the look and feel of our marketing emails and to obtain robust
measurements which were unavailable to us before."
Christine Simmons
Director, Marketing & Membership Services
Chartered Secretaries Australia
"Our
members are bombarded with information, so we needed an effective, efficient,
customized and targeted tool to communicate with them. Informz has met and
exceeded our expectations."
Amy DeFavori
Financial Services Institute
"To
learn and use Informz was so simple and easy. The navigation is
straight forward helping me find exactly what I need when I need it.
My Informz eMarketing Advisor is always such a pleasure and always
pleased to help. I know I can always count on her to go above and
beyond."
Leanne Scala
E-Communications Specialist
Toronto Board of Trade
"The
Informz client support is probably the best that I've come across when it comes
to availability, quick trouble shooting and general support as I learn the
different aspects of the Informz system. I have never waited long for a response
from someone on the Informz team. The reporting feature has made contacting our
membership and tracking responses to surveys much easier and less time consuming
than other methods used in the past."
Kira Pejemsky
Program Coordinator, Communications
Canadian Institute of Planners
"The
support my eMarketing Advisor has provided has been wonderful. As the new
administrator for our account, I was not available for the initial training the
company received. She has been patient in answering my questions about using the
software and been a valuable resource as I become proficient in the software. If
she doesn't have an answer to a question immediately, she is quick to get it for
me and get back to me."
Gabrielle Lovi
Diversified Business Communications
"We
have found Informz an easy-to-use, powerful and effective communication tool for
reaching our members. It has enabled us to be far more sophisticated and
targeted in all our communications, and also to produce exciting and dynamic
messages. The direct connection Informz has with our members database is
invaluable and the interface for creating target groups is excellent. Since
using Informz our email marketing has improved significantly, and enabled us to
provide much improved service to our members."
Andrew Vagg
Fundraising Institute Australia
"By
using the applications of this important and useful marketing tool, we've been
able to identify customer's preferences in relation with our products.
Sometimes, we have the feeling that our messages are almost a face to face
communication with them."
Claudia Salazar
Management Centre Mexico
"As
a former print journalist, and someone who was used to doing things the old
fashioned way, I was at first skeptical about doing an electronic newsletter.
However, with the great backup that Informz provides to walk their clients
through each aspect of the process, it turns out that the newsletter I now write
for our association is actually easier to both layout and distribute via Informz
than the old PDF version. Despite my early skepticism, I am now sold on the
product and services that Informz provides to our association."
Sam Duvall, Communications Director
Alabama Forestry Association
"Our organization has been using Informz for about eight months now and I
wanted to let you know how pleased we are with this system -- and especially
with your customer service. Formerly we sent out blast emails and had no
convenient ability to monitor their success rate. With Informz, my job has
become so much easier! The reports are easy to access, and extremely
informative. Even more important for us, your customer service has been
fantastic. Not being a trained "techie," I think I was trying to make
Informz more complicated than it was! Our eMarketing Advisor did an
excellent job of training our team, and since then, you have become a valuable
resource. I especially appreciate your patience and responsiveness when I
hit a snag. It's great to know that help is an email or phone call away.
Thanks again for the impressive work you do!"
Patricia D. Ziegler
Federation of Societies for Coatings Technology
"The
Informz system does it all! Informz worked with us to create a brand that was
consistent between modules. It is easy to create a newsletter that promotes
upcoming events, as well as other services that we offer. The management of the
event is complete, from creating and emailing the invite to confirming
attendance and then creating a thank you and follow-up survey. The Informz
system does it all -- and very well! As importantly, the level of customer
support has been outstanding! We would highly encourage others to embrace the
Informz solution."
Janice Gileski
Direct Impact Associates, LLC
"Informz support has been tremendous and timely. When we ask for help, they
are there for us."
American College of Sports Medicine
"VISIT FLORIDA sends weekly and monthly industry communication through Informz.
Being able to track which information in our communication is being utilized
really helps us target our programs and helps serve our Partner's needs."
Jill Morrison
VISIT FLORIDA
"We have become addicted to the reporting options - the ability to immediately
get statistics per mailing and events is very motivating. We have become
much more focused on sending out increasingly more effective email messages as a
result of our success. Again, the reporting mechanisms enable us to
determine what works and what doesn't - from email headers to time of delivery."
Maggie Watson
The University at Albany, School of Public Health
"If you are looking for an email solution - Informz is it. It is seamless,
emails are created in an easy to use interface, reporting features allow you to
see where emails have failed, and who has clicked on which links and so much
more. We have been very impressed with Informz. The staff is
extremely professional and helpful and area always eager to assist you in all
facets of the email process."
Florida Medical Society
"In our time of utilizing Informz, we have achieved and received nothing short of
spectacular results in both responses from our membership and technical support.
The staff at Informz has been outstanding in their support during setup and
application of the product and have really helped things run smoothly. Our
utilization of the Informz system has produced a significant increase in
responses and input from our membership and we simply could not have produced
this result without the Informz and the outstanding support received by their
staff."
Spencer Elrod
The American Association of Physician Specialists, Inc.
"The Girl Scout Council of St. Croix Valley used Informz to distribute its first
eNewsletter in May 2005. We have since created and distributed a total of
six different eNewsletters to the Girl Scout community, including: girl
members, alumnae, donors, families, volunteers, and the greater community.
Informz is user-friendly; from importing email addresses and creating new
eNewsletter templates, to managing different groups and analyzing reports, it's
just a few simple clicks of the mouse - and if we have any questions our
eMarketing Advisor is extremely knowledgeable and provides helpful solutions and
suggestions to best reach our targeted reader.
We greatly enjoy the flexibility with Informz to send timely and targeted news
and information to specific groups in our Girl Scout community without the added
time and expense of print mail. Informz has also been helpful to drive
readers directly to our council's website as we can now track the articles,
information and the links that readers open and forward to others. We look
forward to using Informz in the upcoming year to continue to improve our
communication efforts with our Girl Scout community!"
Lisa Hiebert
Girl Scout Council of St. Croix Valley
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