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Employment
Informz is a smart, progressive, and dynamic organization and we are currently seeking energetic and talented individuals to join our team.
We offer generous employment benefits such as medical/dental/vision, paid time off, 401k and flexible spending benefit plan.
To apply for a position, please send your resume along with a cover letter expressing interest in any of our job openings to jobs@informz.com.
Informz is an Equal Opportunity Employer.
Sales Team
Sales Executive
The sales executive will engage in prospecting, qualifying, disqualifying and presenting solutions to prospects that have a need for email marketing services. The successful sales executive will have a history of closing business that meets or exceeds annual sales goals and will have a defined amount of qualified sales leads at all times as defined by the manager.
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Core Responsibilities:
- Develop a prospecting/sales plan that will result in achieving sales goals and the development of a targeted pipeline for projecting annual growth
- Prospect for email marketing solution opportunities with for-profit and non-profit entities including associations, colleges, and universities
- Perform cold/warm calls to prospective clients and set discovery appointments
- Pre-qualify prospects according to sales plan, budget, and decision-making process
- Present products and services to qualified clients through product demonstrations
- Manage the sales process from prospecting through close, with a clear understanding of where they are in the process and a clear next step
- Present at tradeshows and conferences and must represent Informz professionally and effectively
- Build, maintain, and document all sales activities in Salesforce CRM software and daily/weekly “cookbook” of activities, pipeline; forecast
- Prepare for and participate in business development team status meetings
- Participate in educational meetings on product development, updates, and offerings
- Work with management team to improve sales presentation and product demonstrations
- Consistently meets productivity metrics mutually agreed upon with management team
- Must be able to travel locally, domestically and abroad at least 20% annually
Knowledge and Skills
- Must have ability to sell and close deals
- Must be goal oriented
- Demonstrate what a good fit customer looks like, what the capabilities and limitations are of the Informz services, and manage customer expectations to them
- Must be able to communicate effectively both formally and informally amongst all departments, prospective clients and current clients
- Must be able to deal with rejection and know when to move away from unqualified prospects and move on to real opportunities
- Demonstrate excellent time management skills
- Must be able to adapt sales tactics by applying knowledge within designated industry
- Must demonstrate ability to sell to executives and high level management
- Strong interpersonal, written, and oral communication skills
- Motivated and self-directed
- Technical expertise and knowledge of company products and services
Qualifications
- Minimum of 3-5 years in software or technology sales experience
- BS or MS degree in any discipline.
- Must be personable with clients and be an outgoing communicator
- Knowledge of CRM and opportunity management system, preferably Salesforce.com
- Cold calling experience
- Ability to use Microsoft Office programs, contact management software, Photoshop, and HTML
- Ability to present products and services at tradeshows, speaking engagements, during demonstrations, and webinars
To apply for this position, please email your resume to: jobs@informz.com
Software Development Team
Quality Assurance Engineer
The Quality Assurance Engineer will lead the testing process by designing, developing, and implementing test plans; write and maintain test scripts, test environment setup, log defects, and review requirements and use cases.
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Core Responsibilities:
- Design, develop, and implement software quality assurance procedures that will support the testing and delivery of quality software applications
- Participate in problem-solving processes for resolving end-user support issues, test feasibility of changes, and assess workflow impact, usability, and style
- Participate in requirements and functional spec reviews of new features to convert them to comprehensive test specifications
- Ensure software development and support is aligned with testing best practices
- Develop tools to facilitate test-driven development and the automation of software testing
- Drive the definition and implementation of metrics to provide meaningful QA process improvements
Knowledge and Skills
- Position requires good analytical skills
- Ability to write SQL and SQL scripts
- Strong organizational, multi-tasking, team-work, and communication skills
- Flexible and customer focused attitude, ability to perform under pressure
- A commitment to quality and a thorough approach to the work
- Ability to work well within a team environment
- Ability to communicate effectively at all organizational levels
- Ability to estimate effort and impacts for different solution approaches
- Ability to engage in technical discussions and to influence decision
- Ability to oversee automated test script organization and maintenance
- Understanding of requirements-based testing and software development life cycles
- Current knowledge of QA methods and processes
- Ability to manage phased testing (unit, system, integration, regression, acceptance, etc.)
- Knowledge of such testing concepts as comparison, usability, boundary, data validation, etc.
Qualifications
- Bachelor degree in Computer Science, Engineering, Mathematics, or equivalent
- 2 years experience in testing of web applications
- Solid QA competency in software engineering with experience in the full software development life cycle (SDLC)
- Experience with Agile methodologies a plus
- Experience with test-driven development and automated testing
- Experience with unit-test frameworks, version control, and build automation
- Experience with Web Services
- Motivation and time management skills
- Strong technical abilities
- Must have passion for new technologies and attention to detail
To apply for this position, please email your resume to: jobs@informz.com
Client Services Team
Email Marketing Advisor (2nd Shift)
We are currently in search of hiring the right candidate to manage our Australian/Pacific Coast clients. A qualified candidate will bring to the table a combination of marketing, account management and technical troubleshooting experience.
The working hours for this position will be 12:00 p.m. until 10:30 p.m. Monday through Thursday.
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Core Responsibilities:
- New client training on eMarketing product capabilities and use
- Coordinate new account transition from sales including new client implementation support, template design, database setup/configuration, and subscription
- Responding to client technical and marketing questions
- Maintaining outstanding client relationship through timely and informative communications and follow-through
- Developing a "trusted advisor" relationship with the client
- Delivery of product demonstrations and presentations to other client employees and departments
- Provide proactive assistance to client by analyzing their activities, suggesting improvements, and assisting with these improvements
- Achieving complete customer satisfaction
Knowledge and Skills
- Good communication, interpersonal, and documentation skills
- Good analytical and problem solving skills
- Strong organizational and multi-tasking skills
- Ability to work independently and in a team environment
Leadership and Teamwork
- Identifies opportunities for improvement and makes constructive suggestions for change
- Manages the process of innovative change effectively
- Remains on the forefront of emerging industry practices
- Leads by example
- Contributes to team meetings and helps motivate team to work together in the most efficient manner
- Keeps track of lessons learned and shares those lessons with team members
- Acknowledges and appreciates each team member's contributions
Qualifications
- Minimum of 3 years experience working in a marketing or account management position
- Bachelor's degree in any discipline
- Strong interpersonal, written, and oral communication skills
- Ability to present and demonstrate Informz products online
- Excellent time management, decision-making, human relations, innovative thinking, and organization skills
- Responsiveness to problems/challenges
- Awareness and sensitivity to policies and procedures
- Ability to use Microsoft Office programs, contact management software, Photoshop, and HTML
To apply for this position, please email your resume to: jobs@informz.com
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